ABOUT US

Vodafone Business Centre is a fully functional facility that provides a range of after-sales support and services to make transitioning a customer service requests as easy and as efficient as possible.

Our Vodafone Business Centres, located in Brisbane, Gold Coast and Sunshine Coast, are your trusted Vodafone business partner.

We focus on providing smooth transitions to Vodafone, offering personalized service to our business clients locally and nationally. Our fully equipped service centres offer a range of after-sale services, transforming what could be a frustrating and time-consuming customer experience into a seamless one with the world’s leading mobile telecommunication services.

We pride ourselves on building long-term relationships through our locally based VBC Support team and business specialists, ensuring our clients receive premium service every step of the way. Our local, award-winning team has over 25 years of expertise across all business products, providing tailored solutions to meet your business needs.

We are industry leaders, well-regarded for delivering high-quality service and managing over 5,000 business accounts successfully transitioned to Vodafone Australia, opening our first business centre in 2016.Here are the key reasons why businesses consistently choose Vodafone Business Centre for their communication needs.

Locally-Based Team for Personalised Support

One of the biggest pain points for businesses dealing with telecom providers is the frustration of being bounced between call centres, often located overseas.

At Vodafone Business Centre, we understand the value of your time.

Our team is locally based in Brisbane, Gold Coast and Sunshine Coast - Australia, ensuring you can connect directly with a knowledgeable professional who understands your needs and speaks your language.

With Australian-based service centres, we’ve eliminated the hassle of long hold times and impersonal support. Whether it’s a quick query or a complex issue, you’ll getfast, effective assistance from someone right here in Australia.

+25,000

Mobile Services under our management

Local

Three support office locations in QLD

Experts

in transitions and change management

Our Network

Vodafone's network in Australia has undergone significant enhancements, solidifying its position as a leading telecommunications provider. With a focus on expanding coverage and integrating advanced technologies, Vodafone ensures that businesses and individuals remain connected across the nation.

Extensive Coverage Across Australia

Vodafone has more than doubled its mobile network coverage, now reaching approximately 1,000,000 square kilometres. This expansion enhances connectivity in regional areas, enabling businesses to operate seamlessly in more locations. Currently, Vodafone's network covers 98.4% of the Australian population, providing reliable service to both urban and rural communities.

Advanced 5G Network

Embracing the latest in telecommunications technology, Vodafone's 5G network is available in selected areas across major cities, including Sydney, Melbourne, Brisbane, Adelaide, Canberra, Perth, Gold Coast, Central Coast, Wollongong, and the Sunshine Coast. With over 3,400 sites offering 5G connectivity, users experience faster speeds, increased network capacity, and lower latency. This advancement supports efficient operations, such as mobile app usage, virtual consultations, and mobile point-of-sale systems.

Commitment to Continuous Improvement

Vodafone is dedicated to ongoing network enhancements to meet the evolving needs of its customers. By investing in infrastructure and adopting cutting-edge technologies, Vodafone delivers reliable and efficient connectivity solutions, empowering businesses and individuals to stay connected and thrive in a digital world.

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Outstanding Value Award 2025

Vodafone won the Canstar Blue 2025 Award for Outstanding Value - Phone on a Plan, making this our fifth consecutive win for the award!

Canstar praised Vodafone for "being a consistent market leader when it comes to launching innovative plan features and addressing customer pain points such as bill shock."

Why Review your Telco?

In today's business landscape, staying competitive requires not only reliable services but also a keen eye on cost-efficiency.

That's why we recommend a thorough review of your current telco services to ensure they align with your evolving needs while maximizing your budget.

A ‘Business Review’ can assess your mobile plans, landlines, phone system, internet, photocopiers, printers and various IT related services where required.

Here are compelling reasons to complete a Business Review:

Cost Savings Opportunities: Discover potential areas for cost reduction without compromising the quality of service. Our experts will analyse your current plan and usage patterns to identify more budget-friendly alternatives and provide a detailed comparison.
Technology Advancements: Telecommunications technology evolves rapidly. By reassessing your services, you can leverage the latest advancements, benefiting from improved efficiency and potentially lower costs.
Customized Solutions: Your business is unique, and your telco services should reflect that. We can tailor a solution that precisely meets your requirements, eliminating unnecessary expenses associated with one-size-fits-all packages.
Performance Optimization: Ensure that your current services align with your performance expectations. We'll evaluate your network speed, reliability, and overall performance to guarantee you're getting the most out of your investment.
Scalability Planning: If your business has grown or changed, your telco services may need to adapt as well. We'll assess your scalability needs to ensure that your services can flexibly accommodate your evolving requirements.

GOT A QUESTION?

Fill out the contact form and our VBC Support Team will be in touch as soon as possible!

Brisbane | Gold Coast | Sunshine Coast