At Vodafone Business Centre, we take pride in offering our customers personalised service that makes managing business mobile fleets and internet systems hassle-free. One of the standout benefits of partnering with us is having access to experienced, local account managers who go the extra mile to ensure your business runs smoothly.
Gone are the days of calling overseas, waiting endlessly on hold, or relying on robotic online responses. Our local account managers handle it all: porting new numbers, upgrading plans, activating international roaming, resolving billing issues, and updating account details—all with just a quick email or phone call.
This month, we’re highlighting Dale McCallie, one of our Sales Manager, who epitomises what it means to deliver exceptional service.

Dale McCallie’s Commitment to Business Excellence
With 16 years of experience in the Australian telco industry, Dale celebrates his 10th year at Vodafone this year.
Known for his dedication and expertise, Dale manages a range of large business accounts, consistently ensuring seamless service and long-term customer satisfaction.
Some of Dale's major clients include:
Glassons: 100+ services, 7-year relationship
Infinity Path: 100+ services
Story House Early Learning Centres: 100+ services
Hexlawn (Ready Towing): 100+ services
Whites Group: 100+ services, 7-year relationship
The Southport School (TSS): 70 services, 9-year relationship
Riviera Australia: 60 services, 6-year relationship
Young Guns Container Crew: 55 services, 6-year relationship
Ray White Surfers Paradise: 50 services, 7-year relationship

The importance of Dale’s support service cannot be overstated, especially for large business customers who manage complex mobile fleets and internet systems. With large fleets of devices, services, and user accounts to oversee, the potential for stress and inefficiencies can quickly escalate without dedicated and reliable support.
Dale’s quick and easy approach to account management provides an invaluable solution. By acting as a single point of contact, he eliminates the need for customers to navigate cumbersome call centres, long hold times, or automated systems that often lack the nuance to handle complex issues. Instead, Dale offers direct, personalised support through a simple email or phone call, ensuring problems are resolved swiftly and efficiently.
This level of service is crucial for large businesses that depend on uninterrupted connectivity to maintain productivity and customer satisfaction. Dale handles everything from activating international roaming for traveling employees to upgrading plans or resolving billing discrepancies—all without the usual hassle. His proactive approach ensures customers can focus on their core business operations rather than wasting time troubleshooting connectivity issues.
What Customers Say
Dale’s customers frequently share glowing feedback, highlighting his approachable nature, prompt responses, and problem-solving skills.

Here are just a few testimonials that showcase Dale’s commitment to excellence:
“Anytime mate, I’m just very happy with the service myself and the business receive mate so I let others know this as well” – [Aaron Cullen from Young Guns Container Crew, 6-year client].
"Hi Dale, just a quick note to let you know your service is outstanding!
After many back and forths with Telstra to do a simple single msn Port request, the amount additional paperwork, hoop jumping, follow up calls from me and the end user to get it sorted. It is clearly evident that you and your team shine when it comes to servicing your customers and eliminating pain points and I really appreciate it. So, thank you again for your dedication and service to Whites Group." – [Phil Cohen from Whites Group Pty Ltd, 7-year client].
For businesses managing a large fleet of services, having someone like Dale on their side significantly reduces stress. His expertise and ability to anticipate customer needs provide peace of mind, allowing companies to operate with confidence knowing their communication systems are in expert hands.
By streamlining processes and resolving issues before they escalate, Dale’s support is a vital component of Vodafone Business Centre’s commitment to making business connectivity simple and stress-free.
Experience the Difference
At Vodafone Business Centre, we believe in building strong relationships through personalised service and reliable solutions.
Dale McCallie and our team of account managers are here to ensure your business stays connected, efficient, and stress-free.
Contact us today to learn more about how we can support your business needs.