New We’re so confident in our network, we guarantee it. If you’re a new customer signing up to a plan and aren’t satisfied within the first 30 days, you can leave us. We’ll even refund any monthly access fees and monthly handset instalments you’ve paid. Just return your device
in its original packaging within 10 days of your claim, and you will only have to pay for excess
usage charges, or charges for services that aren’t included in your plan, incurred up to the
date the cancellation is finalised.
Only up to 9 connections for Business customers. See below for T&C.
If you’d like to take us up on our Network Satisfaction Guarantee, you can contact our team by calling 1300 110 154.
If you’re a new customer signing up to a selected 12 or 24 month phone plan, we’ll even start you off with one month of unlimited data in Australia,
so you can really put our network through its paces. T&C apply.Paragraph